TERMS AND CONDITIONS

 
  1. Upon registration all invoiced sums, including applicable taxes, are Payable in full by the delegate to Terrapinn.
  2. Should a delegate be unable to attend the event then a substitute delegate is welcome at no extra charge. Please contact the relevant Terrapinn office for information on how to do this.
  3. Should a delegate be unable to attend the event and wish to cancel their registration then this will be subject to the following:
    • All requests for cancellation need to be made in writing to the relevant Terrapinn office
    • Up to 8 weeks before the event date a 25% cancellation fee will be applicable. Any amounts received by Terrapinn will be refunded accordingly within 7 days.
    • Up to 9 weeks before the event date a 50% cancellation fee will be applicable. Any amounts received by Terrapinn will be refunded accordingly within 7 days.
    • After this point Terrapinn will not be able provide delegates with refunds and a 100% cancellation fee will be applicable
  4. Terrapinn will make its best endeavors to run the event per the published programme but reserves the right to alter the programme without notice including the substitution, alteration or cancellation of speakers, topics or the alteration of the dates of the event
  5. Terrpinn is not responsible for any loss or damage as a result of a substitution, alteration, postponement or cancellation of an event
  6. Payments made offline will incur a booking fee

For our general terms and conditions please see:

>> general terms and conditions