What are they?

Roundtables are small group discussions focused on a particular topic and directed by a central table host who will guide the conversation and facilitate the questions and answers from the participants. This is not death by power-point –the emphasis is on the discussion and debate among the 20 or so delegates sharing the table at any given time. Swap war stories, ask questions, gain a better understanding and then put it all into practice back in your department or agency.

 How will they work?

The roundtable discussions will run on both day one and day two of the event. Running as 25 minute topic centric discussions, with two rotations per day, delegates will have the opportunity to pre-select which tables they would like to attend ahead of the event. With three time slots available, there is something for everyone on offer, allowing you to build your own agenda and tailor the content to suit your enterprise and your job function.

Last year, our delegates asked for MORE interactivity and opportunities to share knowledge and a chance to hear what other departments and agencies are up to, which will benefit their organisation. What better way than a high-level interactive roundtable format where delegates can tailor their content in line with their current investment priorities. The roundtable discussion is a platform to confirm and contrast ideas with subject matter experts, understand available solutions, share challenges with peers and make new professional contacts.



Enterprise Security Response

Brian Spring, Security Operations Expert, ServiceNow

  • Moving from Vulnerability Management to Effective Vulnerability Response
  • Rapid Incident Security Response – connecting Security and IT
  • Trusted Circles and threat intelligence sharing

From Content Management to Service Management: what citizens expect from their online experience

Peter Loone, Senior Account Executive, Defense and Intelligence, ServiceNow

Mike Knagg, Solution Business Manager - Customer Service Management, ServiceNow


“Smart forms" and portals have been subject of government press releases and high achievement awards for government agencies for the last 15 years, but do they meet citizen's expectations for modern online service delivery? What is the difference between delivering “content” online and delivering "online services", and when should government deliver one or the other? What can government learn from the rise of the latest generation of online service providers who are changing the experience and economics of established industries by delivering a seamless service experience online?


The critical need to enable Digital Transformation across the Modern Enterprise

Mark Wilson, IT Business Management Expert, ServiceNow


Each time a citizen is exposed to an improved digital experience, their expectations are immediately reset to a higher level. Companies who are unable to innovate and transform at an appropriate pace are quickly becoming digital prey and government departments are proving no different.
We continue to update and evolve familiar themes such as agile practices , Internet of Things and cloud computing but it’s hard to ignore a major shift this year to AI and an even more aggressive approach to Digital Transformation in order to compete.

It is critical to ensure your business has enterprise visibility, alignment and ultimately the velocity to change and transform at a greater rate that is happening externally.

If you are to remain relevant, digital transformation is a must as the current state is not longer sustainable.

Now is the time to enable aggressive capabilities to transform your company.


Rise of the Platforms: Implications for Government Digital Strategy

Scott Shaw, Head of Technology, ThoughtWorks Australia


Successful platforms in government are required for genuine digital transformation and to enable new operating and delivery models. Join us to discuss the thinking, principles and practices for building effective platforms.


What does a ‘Citizen centric’ Datacentre look like for Government agencies? How to address their requirements?

Nathan Steiner, Head of Systems Engineering ANZ, Veeam Software


Challenges... What Challenges? Open Data, security, availability, agency system integration, services cost.

Government departments and agencies are ditching bespoke systems in favour of commercial offerings as commodity cloud and other infrastructure offerings become more trusted. They are increasingly being pushed to make the most of available services whose cloud architecture makes them both highly effective and easily accessible.

Digital transformation is being hindered via ‘availability gaps’ within the data centre. During this roundtable, we will take a look at the key issues facing Government agencies and how they need to approach the above challenges so their data centre can transform and thrive to provide the required citizen centric services and, consider the innovation and solutions required to deliver citizen-centric application and services availability.


Data availability for the modern Government: How to protect, manage, secure and interconnect the digital assets of Government

Don Williams, Vice President ANZ, Veeam Software

Anthony Burden, Department of Industry, Innovation and Science


Data is now core IP to all Government service agencies and now, more than ever, data Availability is crucial. This roundtable opens up the floor on sharing ways to protect and manage yet also make ‘highly available and accessible’ all Government data.


Cyber Security Governance in Government agencies – Have we got it covered?

Eric Keser, Chief Executive Officer, Trusted Securities


With a multitude of related international, national and government Cyber Security Standards and frameworks it is often a challenging task to obtain the right balance between compliance and cost. Recent studies have shown that many Australian organizations find it challenging to ensure appropriate governance within the Cyber Security area. Discuss the latest development in the governance area, listen to the experiences of others or raise the questions that you would like to have answered to avoid the pitfalls.


How to build and run your Cyber Security Team – Inhouse or outsource?

Olsi Selfo, Business Development Manager, Trusted Securities

Savraj Narula, Business Development Manager, Trusted Securities


With the increasing skills shortage within Cyber Security, how do you build and run a Cyber Security Incident Response Team (CSIRT) and ensure efficient and timely response to a cyber security event? How do you make sure that the CSIRT is up to date with the latest threats and responses?  Learn about best practice, share your experience with others and get the answers which could mean the difference in the next Cyber Attack on your organization. 


The building blocks required to become an insight driven organisation

Ken Medlock, Chief Information Architect, Leidos Australia


Organisations across every sector have common strategic priorities that have a direct reliance on robust information assets and emerging data analytics capabilities to be successful. Common cross sector strategic themes include digitisation initiatives, fraud detection, Cyber Security, real-time information for real-time decision, process automation, data democratisation and migration to cloud. To realise these strategies, which will help organisations gain or retain competitive advantage, a number of key information building blocks need to be established that ensure information is adequately collected, governed, secured and that business users are empowered by timely data insights.

This journey is not without its challenges with constrained budgets also directed at addressing complex legacy platforms, skills shortages, information security requirements, regulatory obligations and the pace of change.

The purpose of this round table discussion is to get a collective view of the information capabilities required to achieve an organisations’ strategy, recognise the common challenges faced and understand how organisations are planning to address them.


The Cloud Craze: Public, Private, or both?

Dan Dupperron, Principal Technical Advisor, Quantum


Quantum’s Principal Technical Advisor, Dan Duperron, joins us from Washington, D.C. to discuss the impact of the cloud mandate- public, private, hybrid, or on-premise infrastructure: how do IT Departments determine the right mix for their business requirements? With cloud-based delivery models taking the IT world by storm, the public cloud has provided a solution to many IT management, resourcing and cost challenges. However, are all use cases really fit for public cloud? How can IT departments leverage a hybrid paradigm to achieve the best of both worlds: the lower cost and scalability benefits of Public Cloud for data that can live there, along with the added performance, security, and control of On-Premise infrastructure for those applications that require it. Dan will leverage lessons learned from the U.S Government cloud mandate to facilitate discussion on when departments are adopting cloud services, and conversely, what business requirements dictate on-premise infrastructure.


Optimising Real-world Government Service Delivery and Policy through state-of-the-art Data Analytics

Charlie Farah, Director, Marketing Development - Healthcare & Public Sector APAC, Qlik


Government organisations are not short of data. In fact, the more governments become digitized, the more data will be collected. Their challenge is to bring together these increasing volumes of data from disparate sources, whether internal, across other government agencies or across geographies, in a secure and governed manner to allow new insight across all levels of policy / service delivery. This is not just about making pretty pictures of the magnitudes of data at their disposal. It is about providing the platform that allows the domain experts to "drive" their data exploration journey to facilitate improved decision-making, enhance service delivery to citizens and ensure public resources are used optimally. With over 2,500 public sector clients globally, hear how Qlik has helped them with these same challenges.


Enabling Rapid Modernisation in Government

Peter Snow, Director, Public Sector, Pegasystems

Dane Cupit, A/g Assistant Secretary Strategy, Architecture & Innovation Branch Intelligence and Capability Group, Department of Immigration

  • Maximising the efficiency and effectiveness of selected government processes using case based automation driven by intelligent, next-best-action guidance
  • Enabling digital government and engaging citizens, with high-quality touchpoints and seamless service
  • Become an agile organisation by rethinking how you build software
  • Embrace the future of work through automation and collaboration between humans and machines

Infrastructure Versus The Cloud

Carlo Nizeti, Senior Manager Systems Engineering ANZ, Nutanix

  • How should we run cost-effective segmentation of resources?
  • How should we focus on delivering service?
  • Which IT model do we choose for which departments?

Harnessing technology to enhance productivity, employee engagement and the customer experience

Stephen Cullen, Director of Strategic Accounts, Polaris

James Brennan, Director - Asia Pacific, BlueJeans

David Piggott, Managing Director ANZ, Jabra


What challenges are preventing you from maximising the potential of your people? Learn how forward-thinking Government departments are redefining collaboration, and understand how to leverage the power of uninhibited communication throughout your organisation.


Secure Cloud Adoption by Government

Scott Egan, Lead Architect, Federal Government, Fujitsu


Government Policy requires ‘cloud first’ and is likely to get more stringent. What services are needed from the cloud?  How can they be delivered to improve adoption?

The round table will cover the issues surrounding cloud adoption in government.  What do recent PROTECTED offerings change?  How a good architecture can simplify the adoption of cloud and what type of services should be delivered.

The discussion will be interactive with the aim of providing thoughts on ways to consume cloud and relevant services.


Cloud Readiness and Transformation for Critical Applications

Houman Asefi, Solutions Architect, Australia & New Zealand, KEMP Technologies


Most businesses are running on critical applications right now, and the need for high availability, flexibility, and scalability is top of mind. CIOs are faced with the consistent pressure of ensuring that their growing application users are always connected, while managing the back-end and the cost of running a well-oiled machine. With cloud application infrastructure paving roads to address cost issues, as well as high availability and scalability, it is vital for organisations to be cloud ready: if not now, then in the near future. KEMP’s platform ubiquity combined with KEMP 360 Cloud Framework and flexible licensing models ensures that our customers have a future-proof plan for their application infrastructure, ready to take the organisation to the cloud as and when ready.


The Trend Towards Shared Services across Australian Government Bodies… What Does That Mean to Me?

Toby Allen, Senior Technical Consultant, Oracle Communications


The Public Sector is seeing an increasing trend towards shared services across Government bodies and public sector agencies so as to drive efficiencies and cost savings. In addition, Government is empowering citizens to engage and interact with Government online including transactions of services. This means that departments and agencies must run unified communications networks that are flexible, allowing a mix of vendors while being able to rapidly adapt to change and easy to troubleshoot.. In addition, customer experience needs to be improved by leveraging smarter contact centres and alternative access technologies such as WebRTC that drive down. In addition, this must all happen under the threat of a wide range of sophisticated cyber-attacks, as such, security is paramount. So how can your department or agency achieve all these, often competing needs? Join us at the Oracle Communications Secure Customer Experience & Digital transformation Roundtable and meet Oracle Experts who will share case studies and solutions that improve the operations of UC networks, reduce operational risk and deliver enhanced customer experience with secure, reliable and robust Oracle Communications Solutions.


Strategies for Cloud Transition

Craig Chapman, General Manager, HSD Canberra

Keith Don, Director Strategy and Consulting, HSD


Using the Cloud to support your systems can be a great decision.  But are you prepared?  There are a wide range of platform options, implementation models, compliance and analysis considerations.  Not to mention the technology choices available today.  What strategies can you use to help make your transition to cloud a successful one?


Best Practice Tender Management in the Cloud

Tom Jackson, General Manager - Tenders, Ansarada


Best practice tender management in the cloud, including: end to end data security, Q&A/RFI facilitation and tracking, automating probity requirements, ease of access, tracking and maintaining bidder engagement, secure management of submissions and evaluation process, always on process consultation, and efficiency gains.


Digitally transforming government events – how to optimise the end user experience and deliver efficiencies within a government compliance framework.

Nils van Boxsel, CIO, Austrade

Alan Ivory, VP Professional Services, Etouches Global

Peter Warner, Programme Manager Digital and Online Services, Austrade

Bill Notley, Manager Business Engagement, Austrade


Organisational meetings & events are resource consuming, engagement rich, critical stakeholder touchpoints. Learn from Austrade’s implementation of a global Event Management SaaS that transformed the end user experience and efficiency of their ministerial business missions, offshore tradeshows and events.


What role does Cloud-based online platforms play in Governance, Risk and Compliance?

Narayan Sreenivasan, Business Transformation Director, Dassault Systèmes, Asia Pacific South


Governance, Risk and Compliance in the public sector has its unique complexities. Transparency between Government and stakeholders at each step of a program – from funding to execution and project closure – is just the beginning. Managing stakeholder groups from private citizens to industry and academia involves massive data collection and exchanges.

This roundtable will introduce Dassault Systèmes 3DEXPERIENCE Platform, which addresses issues of Governance, Risk and Compliance in the public sector such as:

  • Process controls, auditability and data synchronization across organizations: data management within and across organizations
  • Visualization of curated data with synthesis of ‘live’ project status updates: single source of truth any time, every time
  • Optimal decision-making with minimal risk by scenario testing and simulation: test in a virtual environment before executing in reality

Dassault Systèmes 3DEXPERIENCE Platform serves industries from automotive to aerospace, life sciences to natural resources. It is leveraged by the South Australia Government to establish the state’s digital capability baseline for potential local naval suppliers, and explore development of a structured industry capability learning program to support the next generation of naval shipbuilding.

3DEXPERIENCE Platform provides full integration of stakeholders, governance and compliance. Imagine the impossible, implement the possible.


Creating a Connected Government through Mobility

Hassan Baickdeli, Mobility Lead ANZ, Lenovo


Mobility is rapidly evolving with the requirements of businesses and brands, user adoption and customer engagement are key areas driving change. From Airports of the Future, Smart Cities, next level payment transactions and how we identify ourselves will be nothing less than a paradigm shift. Come along to discuss/share insights on the convergence, use cases and solutions that have and are being deployed to not only change the way we work but take enablement and capability to the next level.


Emerging Technologies addressing Digital Identities and Experiences from Government Implementation

Wei Jin Lee, Regional Director, Secure Issuance

Bernd Evans, Regional Sales, Quantum Secure

Kendal Cole, Sales Manager, Identity Solutions

  • Latest identity management and security trends affecting government including mobile credentials, healthcare, cybersecurity and e-government programs
  • Compliances issues affecting federal secure identity policy and technology guidelines
  • Securing digital identity can help governments to empower citizens and build a more connected digital society
  • Governments around the globe, are leading a digital transformation through digital identity by unifying Physical Identity & Access Management using policy-driven software

Leveraging continuous learning to equip your organisation for a digital future

Gail Matthey, Service Design and Delivery Manager, Asia Pacific, Skillsoft

Truly transforming government to be equip and ready for a digital future requires people, processes, preparedness and an understanding of the key factors that will influence the transformation. This strategy includes leadership, workforce skills, digital culture and user focus that will all play an important role. In this session we’ll be focusing on managing people development, frameworks and the necessary skills required to guide users through the digital journey.